Ops & Cost-Saving

With the accelerating pace of change in today’s aviation industry, disruption isn’t just a fact of life – it’s a matter of survival. Airlines are confronted with mounting challenges from

Flight disruptions are inevitable in the aviation industry, but their financial impact doesn’t have to be overwhelming. While traditional disruption management relies heavily on manual intervention from customer service teams,

Since budget carriers— such as Ryanair —entered the fray and began competing for market share in the airline sector, they have thrived by selling ancillaries. In 2019, before covid was

1. IDENTIFY DETRACTORS: Now its time to retain our existing customers as they are our biggest asset. Identifying customers who are not happy and solving them will be a key